E-commerce logistics has been emerging strongly in India in the last decade at an astronomical rate. India has the third largest number of online shoppers globally, only behind China and the United States. There were 150 million online shoppers in FY21, which is forecasted to be 350 million in FY26.
Additionally, the e-business survey conducted for the same report by Grand Thorton points out that the total size of e-business in India may touch $200 billion by 2026. It’s forecasted that sector armaments will likely increase at a compound rate of 27% in 2021–2026.Thus, ecommerce logistics in India has emerged as this small but crucial wheel in the e-commerce sector. Thus, an ecommerce logistics company in India is equally relevant or very much needed for efficient and smooth operations for any business that has tangible products for sale.
Top 10 Ecommerce Logistics Companies in India
1. AAJ Enterprises
AAJ Enterprises is another one of the top ecommerce logistics companies in India that offers unique and unmatched services in the ecommerce sector.
As a top logistics and warehousing company for e-commerce, AAJ Enterprises has gained a competitive edge. Since its start, the company has worked for different industries, such as publishing, skincare, apparel, and electrical, to grow its portfolio. AAJ’s warehouses are strategically located in major Indian cities like Mumbai, Delhi, and Bangalore. Each warehouse is equipped with advanced facilities and technology.
- USP: They Provide 100% Guaranteed inventory accuracy with day and night shift warehouse operations. AAJ Enterprises has extensive expertise and experience in handling B2B business. They ensure that each of the businesses collaborating with them is empowered with reliable, responsive, and cost-effective ecommerce logistics services.
- Statistics: When it comes to the delivery of a product, the success rate is 98%.
- Services: Warehouse management, ecommerce fulfillment, customer orders and delivery, last-mile delivery, and reverse logistics.
- Recognition: Awarded for the ‘Best Emerging Logistics Company in India’ of the year 2023.
2. Delhivery
Delhivery is based in India. The main focus of this e-commerce logistics company is to offer solutions in logistics, particularly in the e-commerce segment. They have a huge network that covers over 18,000 pin codes, and they provide customer service to facilitate full supply chain management.
- USP: Delhivery, an established logistics company for ecommerce that boasts of its reach and excellent use of technology, provides a complete solution to logistics challenges.
- Statistics: Delhivery handles over 1.5 million parcels delivered daily; Delhivery controls 20% of the market share in the ecommerce logistics sector.
- Services: Same-day parcel delivery, courier service, and international and domestic shipping services.
- Recognition: Officially accredited as India’s most preferred D2C third-party logistics provider.
3. Ecom Express
In delivery solutions, Ecom Express stands out as among the best ecommerce logistics companies in India for ecommerce since they provide a holistic solution with a distinct focus on the speed of delivery.
Ecom Express has a huge network of dealers across India, spreading over more than 27,000 pin codes. That makes them a preferred partner to many ecommerce providers, traders, and stores.
- USP: Ecom Express is a logistics solution provider that follows a simple yet strategic approach to quickly enabling the regular supply chain process. They have a large fleet with 150 long-distance routes and 480 short-distance routes. That allows them to handle almost 80% of their orders using their own network.
- Statistics: They process more than 1 million daily shipments, contributing to their 99% delivery efficiency.
- Services: Last-mile delivery, supply chain management, and returns management services.
- Recognition: Idea Award 2023 for Best Tech for SCM & ecommerce Logistics.
4. Blue Dart
Blue Dart is one of the oldest and most acclaimed ecommerce logistics companies in India and has extended its services to over 220 countries worldwide.
After Blue Dart was acquired by DHL in 2005, their international shipping significantly improved. They now ship goods more efficiently and reliably across global markets. That makes Blue Dart a favorite among multiple ecommerce logistics companies due to the benefits of adopting this approach.
- USP: Blue Dart has a long tenure in the logistics business and enjoys a high reputation in the market. Their unique Selling Proposition is that it offers a one-stop solution for every logistical requirement. Blue Dart offers several ways for customers to track their shipments. Customers can easily monitor their packages for up to 90 days from the dispatch date.
- Statistics: Blue Dart has a diverse delivery network of over 35,000 pin codes in India.
- Services: Blue Dart provides regional and global courier service, logistics and distribution, and expedited parcel delivery services. The company focuses on keeping the goods it carries safe, which helps build customer trust.
- Recognition: It has earned the recognition as ‘Superbrand‘ status five times consistently and the Most Trusted Brand Gold Award 4 years consecutively.
5. XpressBees
XpressBees has a hub capacity of more than 2.5 million sq. ft. and 350+ pickup and delivery centers in India. Therefore, it is known for providing a network of more than 850 routes, comprising 50+ cargo airports.
The company also provides outstanding delivery convenience for online stores and their clients.
- USP: XpressBees is very focused on providing logistics solutions to ecommerce companies and is also famous for its quick and flexible services. They operate in multiple locations and offer extensive coverage.
- Statistics: Their multiple locations enable them to handle over 600,000 ships daily and deliver 97% of them on time.
- Services: Warehousing, storage of products for distribution, management of orders, and deliveries to consumers.
- Recognition: XpressBees was recognized by Deloitte India for its technological innovation and remarkable growth in the industry.
6. Shadowfax
Shadowfax, one of India’s largest logistics service providers, raised $100 million in February 2024 in a funding round led by TPG NewQuest. The company worked in a highly inventive way by crowdsourcing its deliveries. That increases elasticity and decreases the time required to deliver products and goods to customers. Thus, they can be attributed as a powerful, innovative player in the ecommerce logistics delivery niche.
- USP: Businesses prefer Shadowfax because of their core focus on customers of the businesses. They nurture strong associations and deliver an outstanding consumer experience to hallmark their top-notch ecommerce logistics services.
- Statistics: Facilitating more than 500,000 deliveries daily, Shadowfax logistic company consists of over 100,000 delivery partners.
- Services: Same-day delivery, express delivery, and reverse logistics.
- Recognition: Received the winning trophy for Best e-commerce logistics company in India Retail, e-commerce & D2C Summit 2023.
7. Gati
Gati provides conventional logistic services and specific solutions tailored to today’s growing e-commerce segment. They provide express distribution services using trucks, planes, and trains. They also provide warehousing, freight forwarding, trading, cold chain services, e-commerce logistics, and fulfillment services.
Gati’s strong alliances and tie-ups with so many companies make it an ideal solution for ecommerce businesses.
- USP: Gati’s USP lies in extending end-to-end ecommerce logistics service to businesses and end customers.
- Statistics: Gati covers over 99% of all districts in India and processes approximately 400,000 parcels daily.
- Services: Product warehousing, end-to-end supply chain solutions, and outlets for online sales.
- Recognition: A leader company identified itself as the Best Express ecommerce Logistics Company Of The Year by the industry.
8. Safexpress
They have a broad distribution network and niche services, especially those carved out in the ecommerce delivery segments. Safexpress is a leading ecommerce logistics company in India that provides fast and reliable delivery services. They offer a range of services, including:
- Express Logistics: Quick delivery solutions for businesses.
- Warehousing: Safe storage facilities for goods.
- Transportation: Moving goods using trucks and other vehicles.
- Supply Chain Management: Managing the flow of goods from suppliers to customers.
- E-commerce Logistics: Helping online businesses deliver their products to customers.
With a focus on quality and efficiency, Safexpress aims to meet the needs of different industries across the country.
- USP: It offers a unique ‘Campus2Home‘ service, which helps students manage all sorts of issues related to luggage shifts.
- Statistics: They handle 60000+ shipments per day in over 31,000 pin codes.
- Services: Third-party logistics (3PL), warehousing and order fulfillment, and last-mile delivery.
- Recognition: Safexpress was also awarded the Best Express Logistics Service Provider by the Ministry of Commerce and Industry.
9. Ekart Logistics
Ekart Logistics is a logistics company that specializes in e-commerce and is part of Flipkart. They provide a full range of services, making them a key player in this sector. Their comprehensive solutions help businesses efficiently manage their shipping and delivery needs, ensuring that customers receive their orders on time. This strong integration with Flipkart seller hub and their wide range of services make Ekart 3PL Logistics important in the e-commerce industry.
- USP: Ekart USP is mainly considered for offering low-cost shipping alternatives and exceptional delivery solutions.
- Statistics: With operations transporting more than 10 million shipments monthly, their delivery success rate is 95%.
- Services: Warehouse and storage, door-to-door delivery, and return services.
- Recognition: Ekart bagged the “Inspirational Leadership” award for its contributions to India’s supply chain sector.
10. Wow Express
Wow Express is a logistics company in India that specializes in e-commerce deliveries. They provide a range of services to help ecommerce companies like Myntra, Meesho and deliver their products quickly and efficiently. Some key points about Wow Express include:
- USP: It presents logistics solutions backed with advanced technology and offers cutting-edge vehicle tracking solutions for e-commerce businesses. WOW Express is Focused on helping online businesses with their delivery needs.
- Statistics: They cater to over 100,000 shipments daily and operate a network across 1,500+ pin codes.
- Services: Delivery services, logistics, and returns management service.
Services Offered by a Logistics Company for E-commerce
E-commerce logistics companies in India provide a variety of services. Often, an ecommerce logistics company will provide many of the following services:
- Express Delivery: Delivery of products to customers at an appropriate time, which may include offering to deliver at a specific time within a particular time of the delivery period.
- Warehousing: Distribution centers for ecommerce firms, which are e-retailers, that is, places where their stocks can be stored.
- Fulfillment: Picking, which involves identifying the orders, packing them, and dispatching the products to the clients.
- Cash on Delivery (COD): Making a sale and collecting cash from the customer during product or service delivery.
- Reverse Logistics: Transportation of returned goods, reception and assessment of returned goods, and storage of returned goods.
- Value Added Services (VAS): Other services like fitting and erection, inbound logistics, and product returns management services.
Top Factors to Consider Before Choosing the Best Logistics Companies for Ecommerce Business
Selecting the right logistics company is essential for the survival and growth of any e-commerce business. Here is a list of top factors to consider:
- Service Network – The number of regions that the logistics company covers.
- Delivery Speed and Reliability – Swiftness in managing delivery in terms of time.
- Pricing – Reasonability and affordability are based on your product and market offering.
- Technology Integration – Extent of cutting-edge technology integration in the logistics management system.
- Customer Support – Quick and valuable support system.
The Bottom Stroke
In summary, selecting the right e-commerce logistics company in India is vital for online business success. These top ecommerce logistics companies in India offer innovative, reliable logistics solutions.
Moreover, these services are tailored to the dynamic needs of ecommerce, ensuring efficient operations and enhanced customer satisfaction. Thus, choose wisely to stay ahead in the competitive market.
AAJ Supply Chain Management
