Re-imagine Returns Management Services for Your Business

Deliver a Truly Seamless Returns Experience that Delights Your Customers and Enhances Their Shopping Journey.

Transform Your Business, From Returns to Revenue Gains!

Returns are a Pain not only because it’s a Sales Not Done but a Loss in Inventory too if not handled appropriately at the warehouse.

Return Management Redefined for Brands

Our Seamless Returns Management Solutions Simplify the Returns Process, Nurturing Lifelong
Customer Relationship with Your Business.

Optimizing Returns for Business Success

Minimize Inventory Loss, Maximize Customer Satisfaction, and Boost Your Business with Our Trusted Returns Management Solutions.

100% Wi-Fi

Coverage for scanning based operations

Customised

warehouse processes as per business needs

0

Units in Returns Processed in 2022

24,50,000

Units in Returns Processed in 2022

0 %

Accuracy In Processing 5143 Unique Returns

99.98%

Accuracy In Processing 5143 Unique Returns

0

SKUs Processed in Returns in 2022

24,50,000

Units in Returns Processed in 2022

0 Days TAT

For Return Receipt To Credit Note Issue.

99.98%

Accuracy In Processing 5143 Unique Returns

0 Sq.Ft.

Dedicated Returns Management Facility

24,50,000

Units in Returns Processed in 2022

0 +

Employees Dedicated To Returns Processing

99.98%

Accuracy In Processing 5143 Unique Returns

9143

SKUs Processed in Returns in 2022

3 Days TAT

For Return Receipt To Credit Note Issue.

50,000 Sq. Ft.

Dedicated Returns Management Facility

200+

Employees Dedicated To Returns Processing

Refined Returns Management Solution

Empowering Your Business to Success Through Seamless Returns Handling

Specialized

Returns Processing Facility

Full Visibility

From Return is received
until it is processed

Rigorous

3-Step Quality Checks

Detailed

Unit Tracking for Dispute
Resolution

Advanced

Return Management
Software

Swift

3-Day Credit Note
Issuance

Efficient Bulk Shipment

to Finished Goods
Inventory (FGI)
Warehouse

We have developed a software just to handle returns

Stop inventory and revenue leakage through our returns management software made to handle large volume of returns

Delving Deep into the Core of Our Returns Management Process

Step 1
Shipment Pickup/Receipt

Items are received in the warehouse or picked up from customers.

Step 2
Box Identification with Unique Barcodes

Each returned box is labeled with a unique packet ID barcode for tracking.

Step 3
Item Scanning and Verification

The contents of each box are scanned and verified individually.

Step 4
Credit Note Generation

Each returned box is labeled with a unique packet ID barcode for tracking.

Step 5
Returns Consolidation

Multiple returns are intelligently consolidated using specialized software to create bulk boxes.

Step 6
Outward Shipment to FGI Warehouse

The consolidated items are shipped in full pack sizes to the Finished Goods Inventory (FGI) warehouse, with scanning for accuracy and tracking.

Step 2

Box Identification with Unique Barcodes

Each returned box is labeled with a unique packet ID barcode for tracking.

Step 4

Credit Note Generation

Each returned box is labeled with a unique packet ID barcode for tracking.

Step 6

Outward Shipment to FGI Warehouse

The consolidated items are shipped in full pack sizes to the Finished Goods Inventory (FGI) warehouse, with scanning for accuracy and tracking.

Step 1

Shipment Pickup/Receipt

Items are received in the warehouse or picked up from customers.

Step 3

Item Scanning and Verification

The contents of each box are scanned and verified individually.

Step 5

Returns Consolidation

Multiple returns are intelligently consolidated using specialized software to create bulk boxes.

Testimonials

Hear from Businesses that Transformed Their Returns Processing with AAJ Enterprises

It was a tough time when they started operation, considering restrictions on road entries, new customers and high expectations of dealers etc , was the big challenges to them. But, the team of AAJ Supply Chain Management has been focused on their duties since the 1st day.

Jaspreet Singh, Senior Manager

Tynor Orthotics

2019-2022 have been so dynamic with a new challenge at every turn, and your team have stood by us every step of the way and helped navigate through all of them ensuring we continue our growth trajectory. It has been an absolute pleasure. Here’s to great big successes in the future too !

Anantha Padmanabhan, CEO

Harper Collins India

When we were onboarding with AAJ, firstly we felt we were taking a risk with the vendor who has not done apparel before but when we visited the facility, we were 100% satisfied with the alignment and process of the warehouse. AAJ rose to the occasion and has done brilliant job. Thank you, Team AAJ, for helping SAAKI wherever needed, without your team we wouldn’t have been this successful.

Deekshith Reddy, Manager

SAAKI Lifestyle

It gives me immense pleasure in sharing 1st major milestone achieved in 3PL Operations from AAJ, we have processed more than 1 million units from AAJ warehouse in Feb 2022, we just started operations from AAJ in Nov 2021 and this was 4th month of our operations. What makes it even more satisfying is the budgeted outward units for Feb 2022 was close to 800,000 and our TAT achievement was 97.34% against budgeted 95 %, this too in a calendar month with 3 less working days. This would not have been possible without your active support and looking forward for repeat performance during this season where we break these records and sail even higher.

Ankur Kashyap, Sr VP Operations

Cambridge University Press India Pvt. Ltd

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Want to know more about Returns Management Services and Process?

Videos & Podcasts

Play Video

Case Studies

How did the transition of Cambridge University Press (CUP) to AAJ’s central warehouse result in a consistent fulfillment rate above 99.79%, a remarkable 54% surge in sales volume, and an impressive Order in Time and Full (OTIF) ratio exceeding 97%?

How did Next Education enhance its logistical efficiency, moving back to a single centralized warehouse and reducing inward time from 4-5 days to just 1 day for all supplies?

How did Tynor achieve a remarkable sales milestone, surpassing the previous high of 89 lacs in a single day, and reaching an impressive 1.36 crore in sales? And how did the Kolkata warehouse team ensured everything was in order?

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Frequently Asked Questions

How does Returns Management benefit my business?

Enjoy a hassle-free returns process, enhancing customer satisfaction, and streamlining operations for improved efficiency and cost-effectiveness.

How does AAJ Enterprises process returns to minimize impact on inventory?

We implement strategic processes to swiftly process returns, minimizing impact on your inventory and ensuring a quick turnaround.

Is AAJ Enterprises' Returns Management integrated with tracking for real-time visibility?

Yes, our Returns Management is integrated with advanced tracking systems with RMS integeration, providing real-time visibility into the returns process for you and your customers.

How can AAJ Enterprises help reduce return rates for my products?

We work proactively to identify and address the root causes of returns, helping you implement strategies to reduce return rates and improve overall customer satisfaction.

How does AAJ Enterprises ensure the eco-friendly handling of returned products?

AAJ Enterprises prioritizes sustainability. Our Returns Management incorporates eco-friendly practices, minimizing waste and environmental impact in the processing of returned products.