The delivery sector in the Indian market is experiencing rapid growth. The market size of India’s delivery space is $8.58 billion in 2024, with projections aiming for $15.93 billion by 2030. These stats reflect an annual year-on-year growth rate of 10.87%, highlighting the expanding role of delivery companies in the country’s economy.
This growth is primarily driven by the booming e-commerce sector, which saw a market value of $57.45 billion in 2022 and is expected to double by 2027. With a staggering 76.7% e-commerce penetration rate, the demand for efficient logistics partners is surging.
Businesses must rely on top delivery companies in India to meet this rising demand and ensure seamless logistics and warehousing operations. Thus, here’s an updated 2024 list of the top 10 delivery companies in India.
List of Top 10 Delivery Companies in India With Their Customize Services
Delhivery
Founded: 2011
Headquarters: Gurgaon, Haryana
Delhivery is one of the top logistics service providers and delivery companies in India. Express parcel delivery, freight, and international shipping services are among the areas in which they primarily operate.
Delhivery handles over 1.5 million packages daily, spread across more than 18,000 pin codes in India. The company is highly appreciated for its utilization of advanced technology, accurate data analytics, and effective work organization.
Custom Services Provided by Delhivery:
- AI-based route optimization.
- Comprehensive end-to-end logistics management.
Blue Dart Express
Founded: 1983
Headquarters: Mumbai, Maharashtra
Blue Dart Express is another leading delivery company in India that provides quick parcel delivery services. With that, it holds connectivity to more than 55,000 locations in India and over 220 countries and territories. Blue Dart is recognized as one of India’s largest companies by Fortune 500 and one of the top 50 companies in India by Forbes, along with other major awards.
The company handled 918 lakh shipments weighing 307,480 metric tonnes in this quarter. They also provide international express shipment services by partnering with DHL. Moreover, the company is renowned for its time-sensitive delivery and other services, particularly in hard-to-reach markets.
Custom Services Provided by Blue Dart:
- Temperature-controlled logistics.
- Extensive reach in tier-2 and tier-3 cities.
Ekart
Founded: 2009
Headquarters: Bengaluru, Karnataka
Ekart, the logistics division of Flipkart, delivers more than 10 million packages in a single month. They are, a niche delivery company in India, offers advanced tracking and next-day delivery options. Ekart employs a significant number of two-wheeler riders to ensure efficient last-mile delivery. They have more than 700 trucks to tackle the pan india deliveries.
Ekart is one of the largest 4PL delivery companies, providing B2C, B2B, warehousing, and end-to-end supply chain solutions for brands, MSMEs, and retailers. They have more than 300 well-known brands across various industries. It specializes in reverse logistics for e-commerce and ensures smooth COD (cash-on-delivery) logistics services.
Custom Services Provided by Ekart:
- Predictive delivery timelines.
- Reverse logistics for e-commerce.
Shadowfax
Founded: 2015
Headquarters: Bengaluru, Karnataka
Shadowfax has been established as a crowdsourced delivery company that operates in various industries such as e-commerce, food, and grocery industries. The company operates with over 30 lakh verified riders and 1.5 lakh monthly transacting delivery partners, handling more than 15 lakh orders daily. The company serves 2,500+ cities and covers over 15,000 pin codes across India. Shadowfax has launched a new on-demand delivery service app called Flash, which allows merchants and customers to access instant delivery services within the city.
The company is present in over 500+ markets where it can deliver all sorts of goods, including parcels and groceries, within 30 minutes. In 2023, Shadowfax achieved a 30X growth in e-commerce revenue over the past five years.
Custom Services Provided by Shadowfax:
- On-demand delivery app.
- Hyperlocal delivery services.
XpressBees
Founded: 2015
Headquarters: Pune, Maharashtra
XpressBees is growing very fast and becoming one of the leading delivery services in India. The company offers complete logistic solutions with over 100 distribution centers in India only. XpressBees has an extensive network, managing over 3 million shipments across more than 20,000 pin codes. Their operations include 3,500 service centers, 150 hubs, and a dedicated team of over 28,000 Field Service Representatives.
They handle more than a million consignments every day and specialize in e-business, medicines, and bulky goods business.
Custom Services Provided by XpressBees:
- Specialized healthcare logistics.
- Real-time package tracking and advanced analytics.
Ecom Express
Founded: 2012
Headquarters: Gurugram, Haryana
Ecom Express is a reliable e-commerce logistics company catering to 2,650 + towns and 27,000 + pin codes throughout the nation. They have over 3,420 delivery centers to cover every corner of India. Ecom Express has served over 1 lakh online large and small sellers, delivering nearly 2 billion shipments to 97% of households in India.
They have good penetration in the rural markets and are known to deliver cash at the doorstep of remote areas, thus playing a major role in financial inclusion. Ecom Express uses data analytics and supply chain management software to make predictions and help companies make decisions based on the data.
Custom Services Provided by Ecom Express:
- Rural e-commerce logistics.
- Seamless reverse logistics and return management.
Gati Ltd.
Founded: 1989
Headquarters: Hyderabad, Telangana
Gati is one of the oldest delivery companies in India, and it deals with integrated express distribution and supply chains. AllCargo acquired Gati in 2020 and rebranded the company as Allcargo Gati Limited on September 4, 2023. Gati has a significant presence in major cities like Mumbai, Delhi, Bengaluru, Kolkata, Chennai, and Hyderabad.
It operates in over 99% of the districts in India, focusing largely on freight forwarding, full and cargo services, and storage via multimodal transport systems. Gati has won the Master of Risk in Cyber Security award in the mid-cap category at the 8th edition of The India Risk Management Awards.
Custom Services Provided by Gati Ltd:
- Multimodal logistics (air, rail, and road).
- Contract logistics and warehousing solutions.
AAJ Swift
Founded: 2017
Headquarters: Delhi
AAJ Swift is a B2B PTL transport company in India that mainly works in the space of meeting business’s same-day delivery requirements. Note that the company is a sub-segment of the popular logistics company AAJ Supply Chain Management.
Moreover, they are famous for their unique technological platform, Cost-effective B2B transportation, and real-time visibility with appropriate solutions for businesses, particularly in retail and manufacturing. AAJ Swift also boasts near-perfect on-time deliveries with 95% accuracy, minimal out-of-delivery area (ODA) issues, and pan-India pin code coverage.
Additionally, the company also offers the industry’s lowest transportation rates, real-time tracking through the TMS platform, and a 100% proof-of-delivery guarantee. Hence, they make sure of smooth service with dedicated single-point support.
Custom Services Provided by AAJ Swift:
- B2B on-demand delivery.
- Cost-effective PTL Transport Service.
DTDC Express
Founded: 1990
Headquarters: Bengaluru, Karnataka
DTDC Express is another delivery company in India that is popular in the delivery sector, delivering parcels to more than 10,500 pin codes. The company delivered approximately 155 million parcels annually. DTDC invested a huge amount of money into new facilities in India’s major cities like Mumbai, Chennai, Ahmedabad, Bengaluru, and Pune to expand their business. DTDC has recently started using drone delivery services with Skye Air Mobility. Drone deliveries aim to make last-mile deliveries faster and lower carbon emissions.
They offer affordable services, from same-day delivery services to intercontinental transportation, through joint ventures with major players in the market. DTDC works with more than 16,000 channel partners, that helps them to reach almost 96% of the Indian population.
Custom Services Provided by DTDC:
- Drone Delivery.
- Customized delivery solutions for SMEs.
FedEx Express India
Founded: 1997
Headquarters: Mumbai, Maharashtra
FedEx Express is one of the largest courier delivery service companies in India, with a presence in 220+ countries and territories. They handle both small and large shipments across India and internationally, supported by a fleet of around 9,000 vehicles. Users can Schedule their Pickup on FedEx. FedEx handles all customs procedures for international shipping.
Additionally, they serve both – the B2B and B2C markets, using sophisticated supply chain management solutions. However, they encompass the support of e-commerce with international shipping. FedEx has a team of over 35,000 experienced workers. These skilled professionals help ensure smooth and reliable delivery services worldwide.
Custom Services Provided by FedEx:
- International priority and economy shipping.
- Schedule their Pickup.
Benefits of Outsourcing Delivery Services in India
Outsourcing to a reliable delivery company in India provides businesses with several advantages:
- Cost Efficiency: Logistics expenses such as the cost of vehicles, fuels, permits, and personnel can be avoided when outsourcing delivery companies in India.
- Scalability: Delivery businesses provide flexible services for busy periods so they can operate efficiently without having to acquire extra equipment. This flexibility is especially beneficial for companies that face seasonal demands or unexpected increases in orders, as they can continue to operate smoothly without additional costs.
- Faster Delivery: Delivery companies have established networks and expertise in logistics that help them make timely and reliable deliveries, improving customer trust and loyalty. They use technology to find the best routes for faster deliveries. Some companies have started using drones for faster deliveries.
- Focus on Core Operations: Outsourcing enables focusing on key areas of growth while the outsourced aspects, such as logistics, are best addressed by the outsourcing providers. Companies can allocate resources more effectively.
- Access to Remote Areas: Delivery companies have extensive networks that reach remote and rural areas. The companies make sure that people in less accessible locations can still receive their orders. This technology helps them deliver efficiently even to places that are harder to reach.
- Customer Expectations: Meeting high customer expectations for fast and reliable delivery can be challenging. Professional delivery companies improve the customer experience by ensuring that deliveries are timely and accurate.
- Regulatory Compliance: Following the rules for transportation and delivery can be tricky and complicated. These rules can differ from state to state. Delivery companies make sure to follow local regulations, which helps reduce legal risks for businesses.
How to Choose the Best Delivery Company in India?
Selecting the right delivery partner requires a careful evaluation of various factors:
- Coverage: Check that the delivery company is present in your target areas, including the emerging and tier-2/tier-3 cities.
- Service Offerings: Select a delivery company that offers such value-added services as fast shipping, returns management, or shipping of temperature-sensitive products.
- Technology: Better use of advanced technologies in routing through AI tools in real-time tracking and other features, such as predictive tools, are important for better and more accurate efficiency.
- Cost-Effectiveness: Compare the pricing strategies to get the most suitable one, which could minimize costs as much as possible while maximizing the level of services provided.
- Reputation and Reliability: To evaluate the reliability of a certain delivery company, you should compare the reviews and feedback alongside past performance.
In a Nutshell
To sum up, currently, there are many established delivery companies in India that provide differentiated services according to companies’ requirements. Every organization, irrespective of their size, ranging from top logistics players such as Delhivery and Blue Dart to new players like AAJ Swift, has an array of delivery service providers.
Depending on the quality of service, reach of technology, and costing structures, these providers can be opted for. Organizations can select the right partner based on their specific needs. This implies the appropriate identification of the right delivery partners can help businesses scale and improve customer satisfaction.
AAJ Supply Chain Management