What is Ecommerce Fulfillment Services?
eCommerce fulfillment refers to the part of eCommerce business operations that starts after receiving orders from online marketplaces and B2B Platforms. Ecommerce Fulfillment service includes warehousing, inventory management, picking and packing, shipping & logistics of the products at the customer’s doorstep. Whenever the customer orders, a fulfillment warehouse has to undergo many steps to ensure the delivery is done on time. Inventory management, order management, storage, packing, shipping, returns, and post-dispatch tracking are also crucial to maintaining the quality of eCommerce fulfillment and customer experience.
Elements of Ecommerce Fulfillment Center in India
1. Warehouse Storage Services
Warehouse storage is the first operation of an eCommerce fulfillment service. They have to ensure that the products are stored in a suitable storage area. This process involves storing the products in the correct order to facilitate availability.
2. Inventory Management
Inventory Management is an essential process in the Fulfillment Center. A good ecommerce fulfillment company can also help you monitor your inventory. An innovative Warehouse Management System (WMS) makes it easy to track inventory, manage stock, and organize storage space in the warehouse and fulfillment center. It helps keep products in stock based on expected demand. Regular stock counts and checks ensure the quality and accuracy of the inventory.
3. Picking and Packaging
After a customer places an order, the next step in the eCommerce fulfillment center is to pick the item from its place in the warehouse, scan it properly, and then pack it. A skilled team of packers in the warehouse carefully packs the products to prevent damage during handling and shipping. They choose suitable packing materials, like cardboard, paper bags, bubble wrap, and cushioning materials. Also, the packing team ensures that the order is correctly labelled so that it is delivered to the correct address. The fulfillment Center carefully checks the packaging because we know that if the product is packed and labeled correctly, it will lead to a good customer experience. That can harm the brand’s reputation, trust, and ratings.
4. Order Management
Order Management refers to managing all customer orders. With an effective Order Management System, we can easily manage all orders received from multiple B2B marketplaces like Amazon, Myntra, Flipkart, Glowroad, etc., in the right chronological order without any mistakes. The right sync with storage services and inventory management enables us to fulfill orders correctly and efficiently.
5. Shipping
Shipping is an integral part of e-commerce fulfillment. After the orders are packed, the designated transport companies come to the fulfillment center to pick them up and prepare them for shipping. The fulfillment center supervises and performs this step right on time to avoid any delays.
6. Returns Management
Every ecommerce company has a return policy. So, managing returns is also facilitated in eCommerce fulfillment center. Under this, if the consumer does not like the product or anything is wrong with it, then the consumer can quickly request a return, and the eCommerce fulfillment company will collect the order from the customer’s place.
Why Choose AAJ as Your Ecommerce Fulfillment Center in India?
We at AAJ Supply Chain Management will efficiently handle all your eCommerce fulfillment operations. We value our customers and ensure a smooth, transparent interface that gives you complete control and visibility.
1. Boost Sales and Optimize Merchant Inventory
When it comes to eCommerce fulfillment service, it is essential to streamline all fulfillment operations so that the seller can focus on core competencies such as marketing and sales. Our dedicated inventory management team and WMS constantly monitor inventory and stock movement. We ensure that delivery is accurate and on time, giving both parties complete visibility.
2. Seamless Integration
Both businesses and sellers can integrate any ERP using our developer-friendly API. We still provide a neat dashboard for sellers without ERPs to give visibility on inventory, stock movement, order fulfillment, and tracking.
3. Best Customer Experience
As your eCommerce fulfillment partner in India with a dedicated client success team and best-in-industry practices, we will help you provide your customers with the best experience, which will help you retain them.
4. No Space Constraint & Zero Capex Cost
There is no space constraint with us, and you can expand anytime. We always back you with State-of-the-Art Infrastructure and Tech Support at Zero Capex Cost.
5. Peak Season Management
Due to flexible manpower strength, regular forecasting, and monitoring, we are experts in managing the daily flow of orders and Peak Season Demands.
6. Accuracy and tracking in operations
We deliver best-in-industry 99.8% inventory accuracy and 99.9% order fulfillment accuracy using our WMS to monitor and track.
7. Get on top of the online marketplaces With 24*7 Operations
With AAJ’s 24X7 operations and faster ecommerce fulfillment service in India, you can get top seller tags like “Flipkart Assured and Prime Seller” along with Good Ratings, comparatively faster.
Role of eCommerce Fulfillment Service
With the increase in technology, such as smartphones and internet users, every day, the scope of the online marketplace is getting bigger and bigger. With new eCommerce websites and B2B platforms, smartphone applications, and social media, the scene is getting even bigger for the sellers. Customers now have more choices for products and online shopping websites. They know how to make the most of this retail experience, including opportunities and competition for online sellers. To meet the growing demand online, sellers need good support and a vital Ecommerce fulfillment service in India to stay competitive. Parallelly, with the increase in technology, we are also updating our warehousing operations. With time, there has been a steep rise in automation trends, so now we can manage the logistic warehouse system, order management, and fulfillment efficiently to support the eCommerce business.
Importance of Order Fulfillment Services in India?
The growing eCommerce business needs strong fulfillment services to meet customer demand and succeed in the online market. A good 3PL order fulfillment service can help companies or sellers manage their inventory, handle orders, ship products faster, and improve customer experience. A fulfillment center with strong infrastructure, technology, and expertise can understand challenges and seller needs. Order Fulfillment Centers can predict demand, plan effectively, and make the right decisions to meet demand efficiently.
Expanding a business leads to more work and operations. When the business grows, other aspects like inventory, storage, order management, fulfillment, and returns also increase. Incorporating technological innovations yourself will obviously be expensive. To avoid these expenses and grow the business seamlessly, you must associate with the best e-commerce fulfillment company in India, and hence, you can choose us.
